Schnucks
Reviews and Complaints
Very disappointed
User's recommendation: Search for a store you can get more for your money. Kinda tired of beans
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Verified ReviewerThe Worst Customer Service
I have never felt less appreciated by a grocery store in my life. The employees and management of Lindenwood Schnuucks in St.
Charles, MO. have absolutely no consideration for their customers. One of the employees almost hit me with a shopping cart at a high rate of speed. He never even apologized.
Another employee yelled at me because I brought a shopping cart into the self check out lane at 7 AM on a Saturday. I told the manager and he told me that customers are allowed to bring carts into the self checkout lane area and he would talk to the employee. When I came back the store, there was a sign almost completely blocking the entrance to the self check out lanes that read, "No carts or more than 20 items." I could understand if it was a busier time of day. I called some other Schnucks stores in the area and spoke with the managers and they told me that I could use any of the open registers at 7 AM on a Saturday and that they were grateful for my business.
This proves that the employees are running the Lindenwood Schnucks and they do not care about the customers.
The manager supports his employees more than a customer like me, someone who spends his hard earned money in his store every week. I hope Schnuck's leadership sees this post and does something about the leadership at this store.
- Quality food
- Inconsiderate employees
Preferred solution: I would like the Lindenwood St. Charles, MO. Schnucks to be more considerate of the needs of their customers.
User's recommendation: Go somewhere that appreciates your business and does.not discriminate customers who are older or have health conditions.
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Verified ReviewerRude employee
Preferred solution: No solution just a complaint
User's recommendation: Poor service/ ok prices
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Verified Reviewer | Saint Louis, MissouriResolved: Broken glass included with product
Company fixed the issue and I have been provided with settlement agreement. Product cost $5.xx, customer service agent credited my account with $7.99.
User's recommendation: Watch Out!
Not happywith things
User's recommendation: before buying things that looks like a good deal decide if it’s really worth it if it doesn’t ring up properly or you don’t get the coupon we are supposed to
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Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Concord, MissouriRude employees. Price ti high, they didn’t accept returns bc they loss money . They don’t care the costumers
- Customers service
- Prices are higher that other stires
Preferred solution: Full refund
User's recommendation: Don’t go there bc the price is almost 2,3 times more that the another okaces
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Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Festus, MissouriFraudulant charges
- Products
- Physical location
- Customer service
- How the employees treat their customers
- High prices
Preferred solution: Full refund
User's recommendation: Watch your And your phons
Rewards
User's recommendation: Great store with great values. Often less ezxpwndife than the competition.
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Verified Reviewer | Belleville, IllinoisThe service was totally horrible
Preferred solution: Full refund
Flower delivery
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Verified Reviewer | O Fallon, MissouriRudeness
- It was convenience
- Staff
Preferred solution: Her to take customers questions WITHOUT ridicule.
User's recommendation: Stay away from this store!!!!!
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Verified ReviewerCan't find use by date on Apple Pie filling (schnucks brand)
I bought some french onion dip that is just sour cream
Called 3 times, left messages, no one returned calls. Took can up to local schnucks and they took it back & traded me for one that had the date on it!
Ridiculous
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